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    Cloud Privacy

    ISO 27018 Cloud Privacy Consulting

    ISO/IEC 27018:2019 · Protection of Personal Data in Cloud

    For public cloud providers that process personal data on behalf of customers. We assess gaps against ISO/IEC 27018, implement the PII protection controls, update contracts and transparency commitments, and extend your ISO 27001 scope so the controls are reviewed during your certification audit.

    Reviewed by Santhosh K, Principal GRC Advisor, CyberWave GRC · CISA, CISM, CCISO, HITRUST CCSFP, CHQP, ISO/IEC 27001 Lead Auditor

    What is ISO/IEC 27018:2019?

    ISO/IEC 27018 establishes commonly accepted control objectives and guidelines for protecting personally identifiable information (PII) in public cloud computing environments, acting as a code of practice for cloud privacy.

    Key Focus Areas

    PII processing purpose limitation
    Consent management in cloud environments
    Data subject access and deletion rights
    Sub-processor management and transparency
    Cloud data location and transfer controls
    Data breach notification procedures
    PII retention and disposal policies
    Privacy impact assessments for cloud services

    What our engagement includes

    ISO/IEC 27018 gap analysis
    PII processing inventory
    PII protection controls and procedures
    Customer transparency and contract updates
    Updated Statement of Applicability
    Audit preparation support

    How the engagement works

    01

    PII Assessment

    We identify and map PII processing activities in your cloud environment.

    02

    Control Implementation

    We implement ISO 27018 privacy controls tailored to your cloud services.

    03

    Policy Development

    We create cloud privacy policies and PII processing procedures.

    04

    Compliance Mapping

    We map ISO 27018 controls to GDPR and other privacy regulations.

    05

    Certification Support

    We guide you through the certification process with readiness assessments.

    Timeline and cost factors

    Typical timeline: 2–4 months, typically implemented alongside ISO 27017. Cost depends on scope, organization size, number of locations and systems, current maturity and how much hands-on implementation support you need. Any certification, assessment or audit body fees are separate and set by that body.

    Questions buyers ask

    Public cloud providers acting as processors of personal data. It shows customers how their personal data is protected in the provider's cloud.

    It is a code of practice usually assessed as an extension of ISO 27001 certification. Your certification body confirms how it appears on your certificate.

    Its controls support processor obligations under privacy laws such as GDPR. It does not replace legal compliance.

    If you need a full privacy management system, ISO 27701 is broader. ISO 27018 is narrower and focused on public cloud PII.

    Yes. Many cloud providers implement both together and include them in one audit.

    Not sure this is the right framework?

    Book a free 30-minute call — we'll tell you which framework you need, a realistic timeline and budget. No charge, no obligation.

    Book a free 30-minute call

    Ready to Get Started with ISO/IEC 27018:2019?

    Speak with our experts about consulting, implementation, and audit support for Protection of Personal Data in Cloud.

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